Evertik Care Pro

The Pro plan is designed for critical business environments that require fast, advanced, and highly personalized technical support. With this monthly subscription, you'll receive advanced assistance to ensure your IT infrastructure remains robust and operational. You can cancel your subscription at any time to avoid being charged for the next month.

Includes:

• Priority technical support by email, chat and phone: Guaranteed response within 4 hours during business hours.
• Advanced assistance and consultancy: High-availability cluster setup, advanced VPN configurations, load balancing policies, and security analysis.
• Free annual infrastructure review: A complete technical audit of your system to identify improvement and optimization areas.
• Early access to updates: Receive priority information and access to the latest updates from Netgate and pfSense.
• Support hours: Monday to Friday, 09:00 to 14:00 and 15:30 to 18:30 (summer Fridays: 09:00 to 15:00).

Examples of included services:

• Designing and setting up a pfSense cluster with high availability.
• Immediate resolution of critical VPN connection failures for remote users.
• Implementing and configuring load balancing to ensure operational continuity.
• Log analysis and vulnerability detection in the infrastructure.